Pastoral Support

Pastoral Support

The welfare of our pupils is of utmost importance and at the heart of everything we do. Each Excelsior Academy school has its own dedicated Welfare Team who are committed to making Excelsior Academy a safe, settled and happy place for children to learn.

Excelsior Primary- Rainbird School’s Welfare Manager and Attendance Manager is Mrs Hunt.

Mrs Hunt - Primary Welfare Lead

School Principal (Mrs de Oliveira) is the Designated Person for Safeguarding and Child Protection in Rainbird School.

Mrs de Oliveira - Head Teacher, SENCo

We also have attendance officers, who assist with attendance issues.

Mr Lake - Student Support and Attendance Officer

We can help you with:

  • Any Concerns or Worries you may have
  • Attendance
  • Behaviour
  • Bullying
  • Mental Health
  • Safeguarding
  • Staying Safe
  • Uniform

In School Support:

School Health

On-site Police Officer

If you have any worries outside of school hours and need to talk, then we are still here for you. Message us using the Confidential Support Form (below)

Home School Communication

A strong relationship between home and school plays an important role in pupils’ achievement and wellbeing. Please contact us should you wish to discuss your child. We will be happy to support.

Places of Support


GP / Practice Nurse



Useful Websites:

Newcastle Families Information Service



Young Minds