Pastoral Support

The welfare of our pupils is of utmost importance and at the heart of everything we do. Each Excelsior Academy school has its own dedicated Welfare Team who are committed to making Excelsior Academy a safe, settled and happy place for children to learn.

Each school has a Welfare Team consisting of a Welfare Manager, Behaviour Manager and Attendance Manager. Meet the team:



Deborah Nelson - Welfare Manager
Susan Fineran - Attendance Manager
Shaun Findlay - Behaviour4Learning Manager


Elaine Rose - Welfare Manager
Martin Jobling - Behaviour4Learning Manager
Ali Morris - Attendance Manager


Julie Smith - Welfare Manager
Mark Bolam - Behaviour4Learning Manager
Marcus Owens - Attendance Manager

We also have Attendance Officers who assist with attendance issues.

Mr Turley - Attendance Officer

We can help you with:

  • Anger Management
  • Any Concerns of Worries you may have.
  • Attendance
  • Behaviour
  • Bullying
  • Drug and Alcohol Misuse
  • Safeguarding
  • Sexual Health
  • Staying Safe
  • Stress
  • Uniform

In School Support:Gillian Gordon - School Nurse

School Health:

Our School Health Advisor is Gillian Gordon

Gillian is available at drop in sessions within each school. Appointments can also be made via the School Welfare Manager.


Confidential Support

If you have any worries outside of school hours and need to talk, then we are still here for you. Message us using the Confidential Support Form (below);


Home School Communication

A strong relationship between home and school plays an important role in pupils’ achievement and wellbeing. Please contact us if you have any concerns. We will be happy to support.


External Places of Support

Action for Children: Wesley House, Bond Street, Benwell, Newcastle, NE4 8BA

Barnardos: 0808 800500

CEOP (bullying support)

Childline: Tel: 0800 1111

Children’s North East: 89 Denhill Park, Newcastle, NE15 6QE 0191 256 2444

GP / Practice Nurse

Kids Health:

Newcastle Families Information Service: Civic Centre, Barrass Bridge, Newcastle, NE11 8TU (0191) 2774133

Relate: Newcastle West Relate, Ponteland Road Health Centre, 169 Poteland Road, Newcastle, NE5 3AE (0191) 232 9109

Samaritans: 08457 909090

Streetwise: Unit 3, Blackfriars Court, Dispensary, Newcastle, NE1 4XB (0191) 230 5400

WEYES: 4 Graingerville North, Westgate Road, Newcastle, NE4 6UJ (0191) 2733997